Privacy Policy

Last updated: 20 Oct 2025

Welcome to PromptPath ("PromptPath", "we", "us", "our"). This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you use our website, application, and services (the "Service") at https://promptpath.online and production.

1. Information We Collect

a. Information You Provide

  • When you register or create an account: name, email address, password (hashed), any profile info.
  • When you use OAuth login (e.g. Google): basic profile information (name, email, avatar) that you authorize.
  • If you contact us (support, feedback): messages, metadata.

b. Usage & Log Data

  • IP address
  • Browser type, OS, device metadata
  • Timestamps, pages visited, session durations, click data
  • Errors, crash logs

c. Cookies & Tracking

  • Session cookies, authentication cookies
  • Analytics cookies (e.g. Google Analytics, etc.)
  • Any third-party tracking (if used)

d. User Content / Prompts

  • The prompts, content, or text you submit
  • Generated results / outputs

e. Payment / Billing Data

  • You do not store sensitive payment method info (card numbers) — handled via payment gateway
  • Transaction records (date, amount, plan)

2. How We Use Your Information

We use your data to:

  • Provide, operate, and maintain the Service
  • Authenticate users, manage accounts, verify identity
  • Send transactional emails (verification, password reset, notifications) via Resend or similar
  • Analyze usage trends, monitor performance, detect abuse or fraud
  • Improve our services, features, algorithm / models
  • Communicate updates, support messages
  • Comply with legal obligations

3. Third-Party Services & Data Sharing

We integrate with or rely on:

  • Supabase: for authentication, database, storage. Supabase may process user data per their privacy policies.
  • Resend: to send emails; email metadata (sender, recipient, subject) flows through their service.
  • Payment Processor (Dodo): to handle payment transactions. We do not store full payment method data; the payment service provider handles that securely.
  • OAuth / Identity Providers: you authorize them to share your profile information.
  • Analytics / Tracking Providers: (Google Analytics) may collect usage metrics, device data.

We do not sell your personal information.

4. Data Storage, Retention & Security

  • Data is stored in US.
  • We retain account and usage data for as long as your account is active. Upon account deletion, we may anonymize or purge data except where needed for legal or administrative purposes.
  • We use security measures: TLS/HTTPS in transit, encryption at rest when supported, secure access controls.
  • However, no system is 100% secure — we cannot absolutely guarantee data security.

5. Cookies & Tracking Technologies

  • We use cookies for user sessions, authentication, preferences.
  • We may use third-party analytics cookies.
  • You can disable cookies at browser level, but this may degrade experience.
  • For tracking opt-out or cookie consent, we provide mechanism if you implement.

6. User Rights

Depending on your jurisdiction, users may have rights such as:

  • Access or view their personal data
  • Correct / update incorrect information
  • Delete their account and personal data
  • Portability of their data
  • Withdraw consent (e.g. tracking, analytics)
  • Lodge complaints with data protection authorities

To exercise rights, contact us at support@promptpath.online

7. International & Cross-Border Transfers

If we transfer your data to servers or affiliates outside your country, we ensure appropriate safeguards (e.g. standard contractual clauses, recognized frameworks) to protect your data.

8. Children & Minors

Our Service is not intended for users under 13. We do not knowingly collect personal information from minors. If you believe a minor has provided data, contact us and we will delete it.

9. Changes to This Policy

We may update this policy occasionally. We will post the updated version with its effective date and (if significant) notify users via email or in-app. Continued use after changes means acceptance.

10. Contact Us

If you have questions, complaints, or requests regarding this Privacy Policy, contact:

Email: support@promptpath.online